We, Classic Cashmere Art Pvt Ltd (Nepal pashmina store), have implemented this Privacy Policy in accordance with the Nepali Privacy Principles in order to be open and transparent about how we collect, hold, and use your personal information, and under what circumstances we may disclose or transfer your personal information.
Please note that this Privacy Policy forms part of the Classic cashmere Terms of Use and Trade.
We collect personal information:
• for the purpose of performing functions reasonably related to the conduct of business; and
• to provide you with marketing related to Classic cashmere.
The type of personal information we collect includes your name, address, email, telephone number and any additional information you provide to us.
Information will be collected directly from you and may be disclosed to us by third parties with whom we have a business association for your payment for goods from the Classic Cashmere website.
We will also collect personal information from you when you interact with us either online or over the phone in order to assist with your email or call.
If you provide inaccurate or incomplete information we may not be able to provide you with our goods or other services.
The personal information you provide is used for purposes related to our primary business operations, which is supply of goods provided by Classic Cashmere on our website. Examples of when your information may be used include:
• informing you about our products, offers and promotions;
• providing you with goods requested;
• dealing with requests, enquirers or complaints;
• marketing our products generally, including re targeting; and
• carrying out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.
We may also use personal information for purposes related to those described above which would be reasonably expected by you.
We will not use your information for purposes other than described above unless we have your consent or there are specified law enforcement or public health and safety reasons.
Interacting with Us
If you contact us with a general question you may interact with us anonymously or through the use of pseudonym.
Direct Marketing
From time to time we may send you marketing or promotion material. Marketing and promotional material will only be sent to you if you have opted into receiving marketing material.
We (or an appointed third party) may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the types and quality of services and goods offered to you, and the manner in which those services or goods are offered to you.
To opt-out of receiving certain marketing material, you may contact us or select the “unsubscribe” link provided in the email.
We store your personal information using secure servers protected from unauthorized access, modification or disclosure.
While we endeavor to only hold personal information that is accurate, complete and up-to-date, if you become aware this information is no longer accurate, complete or up-to-date please contact us to correct the information.
Disposal of personal information not required
If we hold personal information about you, and you ask us to erase that information, we do not need that information for any purpose or we have received the information other than as provided in this Privacy Policy, we will take reasonable steps to destroy or de-identify that information, in accordance with the Nepali law.
How to access your Personal Information Upon your request, we will provide access to your personal information we hold except in certain prescribed circumstances, including emergency situations, specified business imperatives, or law enforcement.
How to contact us
If you have any queries, questions, concerns or wish to make a complaint regarding how we deal with your personal information please contact us by email [email protected]